Privacy Policy for Unistudious
Effective Date: 2024-11-21
Last Updated: 2025-01-21
Welcome to Unistudious! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and applications.
1. Information We Collect
We collect the following categories of information to provide and improve our services:
✅ 1.1 Identifiers (Identifiants)
- User ID (Identifiant unique de compte)
- Device ID (Identifiant d'appareil pour notifications push)
- Authentication Tokens
✅ 1.2 Contact Information (Informations de contact)
- Email Address
- Phone Number (optionnel)
✅ 1.3 Personal Information (Informations personnelles)
- Name
- Date of Birth
- Gender
- Birth Place
- Address
- Profile Information (About Me, preferences, etc.)
✅ 1.4 User Content (Contenu utilisateur)
- Photos (profile pictures, coffee photos)
- Videos (coffee preparation, reviews)
- Audio Data (voice messages, recordings)
- Text Messages (chat, reviews, comments)
- Files and Documents (PDF receipts, order documents)
- Other User Content (reviews, ratings)
✅ 1.5 Usage Data (Données d'utilisation)
- Product Interaction (coffee preferences, order history)
- Session Data (app usage patterns)
- Other Usage Data (feature usage)
- Push Notification Preferences
✅ 1.6 Diagnostic Data (Données de diagnostic)
- Crash Data (Firebase Crashlytics)
- Performance Data (Firebase Performance)
- Other Diagnostic Data
✅ 1.7 Device Information (Informations sur l'appareil)
- Device Type
- Operating System
- App Version
- Browser Information
✅ 1.8 Location Information (Informations de localisation)
- IP Address
- Coarse Location (Localisation approximative dérivée de l'IP)
✅ 1.9 Financial Information (Si applicable)
- Payment Information (credit cards, payment methods)
- Transaction History
- Billing Address
2. Third-Party Services
We work with third-party services to provide our functionality:
✅ 2.1 Analytics & Infrastructure
- Firebase (Google) - Authentication, Push Notifications, Analytics, Crashlytics, Performance
- Google Analytics
- Google Tag Manager
✅ 2.2 Authentication Services
- Google Sign-In
- Facebook Login
- Apple Sign-In (Sign in with Apple)
✅ 2.3 Communication & Video Services
- Rocket.Chat - Chat functionality
- Jitsi Meet - Video meetings
✅ 2.4 Backend & Payment Services
- Backend Server - Our custom backend infrastructure
- Payment Processors (Stripe, PayPal, etc.) - For processing transactions
3. How We Use Your Information
Your information is used for:
- Processing coffee orders and transactions
- Personalizing your coffee preferences
- Sending order confirmations and updates
- Improving our coffee shop services
- Customer support and communication
- Security and fraud prevention
4. Data Sharing and Disclosure
We do not sell your personal information. We share data only:
- With service providers necessary for app functionality
- When required by law or legal process
- To protect rights, property, or safety
- During business transfers (merger, acquisition)
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data
- Opt-out of marketing communications
- Data portability
- Withdraw consent at any time
- Lodge a complaint with supervisory authority
6. Data Security
We implement security measures including:
- SSL/TLS encryption
- Secure data storage
- Regular security audits
- Access controls and authentication
7. Data Retention
We retain data only as long as necessary for:
- Providing services to you
- Legal compliance
- Dispute resolution
- Enforcement of agreements
8. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children under 13.
10. Changes to This Policy
We may update this policy. We will notify you of significant changes via email or app notification.
11. Contact Us
For privacy-related questions or to exercise your rights:
Email:kernalsiprod@gmail.com
Phone: +216 92 637 249
Postal Address : 123 Av. de la République Hammam Lif, Ben Arous, Tunisie
Data Protection Officer: https://unistudious.com
